Wi-Fi and Device Charging
The latest wi-fi technology, wi-fi 6, is included throughout our new Belfast campus. This provides total coverage in all teaching, meeting, open access and social spaces on campus.
The high density of access points is designed to reduce congestion on the wi-fi network, support multiple devices per user, and provide performance similar to a wired connection.
Power outlets which include USB charging, are provided in all surface-mounted sockets on campus. Sockets are also available in casual seating areas. A number of desks within the library open access area will have power modules integrated into the desks. The library laptop loan kiosks will also provide 48 secure charging lockers which will also enable users to charge personal devices.
Getting Technical Support with your IT – Digital Services
Digital Services have provided a range of advice, guidance notes and contact details on their Web Page.
Get more information on Service Desk
There are three ways of contacting Digital Services to ask for support with your IT:
The Uni Desk Self-Service Portal
The UniDesk Self-Service Portal allows you to view support materials in the Knowledge Base, track calls that you have logged with the Service Desk and log a call with the Service Desk for a new issue that is affecting you.
Telephone
Service Desk contact number: 028 9536 7776
Email Service Desk at servicedesk@ulster.ac.uk