Helplines
On-campus, off-campus, through all the ups and downs of student life. Chat to friends, family, classmates or us. Student Wellbeing teams are on each campus 8.45am-5pm (Monday - Thursday) and 8.45am-4pm (Fridays). Contact us.
Outside university hours, help is available 24/7 with:
- Lifeline: 0808 808 8000
- Samaritans: 116 123
- Inspire (counselling): 0800 028 5510
- Papyrus Hopeline: 0800 068 4141
In an emergency, call police, fire and ambulance services on 999
Silent Solution Guide - if you’re in an emergency situation and need police help, but can’t speak, Make Yourself Heard and let the 999 operator know your call is genuine.
-
Accommodation
Helpline Phone Website Simon Community +44 (0) 800 171 2222 www.simoncommunity.org Triangle Housing/Supported Employment +44 (0) 28 2766 6880 www.trianglehousing.org.uk Housing Rights NI +44 (0) 28 9024 5640 www.housingrights.org.uk/housing-rights -
Bereavement Support
Helpline Phone Website Cruse Bereavement Care +44 (0) 808 808 1677 www.cruse.org.uk Child Bereavement UK +44 (0) 800 02 888 40 www.childbereavementuk.org -
Carer Support
Helpline Phone Website CAUSE +44 (0) 800 103 2833 www.cause.org.uk Carers NI +44 (0) 28 9043 9843 www.carersuk.org/northernireland -
Disability Support
Helpline Phone Website Mencap +44 (0) 808 808 1111 www.mencap.org.uk/northern-ireland Disability Action +44 (0) 28 9029 7880 www.disabilityaction.org Cedar Foundation +44 (0) 28 9066 6188 www.cedar-foundation.org Action on hearing loss +44 (0) 808 808 0123 www.actiononhearingloss.org.uk RNIB (Royal National Institute of Blind People) +44 (0) 845 766 9999 www.rnib.org.uk Autism NI +44 (0) 28 9040 1729 www.autismni.org British Dyslexia Society +44 (0) 845 251 9002 www.bdadyslexia.org.uk Epilepsy Action +44 (0) 11 3210 8800 www.epilepsy.org.uk -
Family Support
Helpline Phone Website Parenting NI +44 (0) 808 801 0722 www.parentingni.org Home Start +44 (0) 7747 487938 www.home-start.org.uk Parentline +44 (0) 808 802 0400 www.ci-ni.org.uk -
Mental Health
Helpline Phone Website Inspire +44 (0) 800 028 5510 www.inspiresupporthub.org/students/ Lifeline +44 (0) 808 808 8000 www.lifelinehelpline.info CAUSE +44 (0) 800 103 2833 www.cause.org.uk AMH (Action Mental Health) www.amh.org.uk AWARE +44 (0) 845 120 2961 www.aware-ni.org Rethink +44 (0) 845 456 0455 www.rethink.org PIPS ( Public Initiative for the prevention of suicide and self-harm) +44 (0) 28 9080 5850 www.pipscharity.com Anxiety UK +44 (0) 3444 775 774 www.anxietyuk.org.uk -
Money Advice & Debt Management
Helpline Phone Website Debt Advice NI +44 (0) 800 043 0550 www.debtadvicenorthernireland.co.uk Citizens Advice Bureau www.citizensadvice.org.uk/nireland The Money Advice Service www.moneyadviceservice.org.uk Advice NI www.adviceni.net GamCare +44 (0) 808 8020 133 www.gamcare.org.uk -
Personal Support
Helpline Phone Website Samaritans +44 (0) 845 790 9090 www.samaritans.org Women's Aid +44 (0) 808 802 1414 www.womensaidni.org Nexus +44 (0) 28 9032 6803 nexusni.org Advice NI www.adviceni.net Rural Support +44 (0) 845 606 7607 www.ruralsupport.org.uk Equality Commission NI +44 (0) 28 9050 0600 www.equalityni.org Sexual Offences Legal Advisers +44 (0) 28 9024 3133 (Belfast Hub) +44 (0) 28 7137 0086 (Foyle Hub) www.victimsupportni.com/help-for-victims/solas/ -
Physical Health
Helpline Phone Website Positive Life (HIV) +44 (0) 800 137 437 www.positivelifeni.com Diabetes UK +44 (0) 20 7424 1000 www.diabetes.org.uk -
Sexuality
Helpline Phone Website Cara-Friend +44 (0) 808 800 0390 www.cara-friend.org.uk Helpline Rainbow +44 (0) 28 9031 9030 www.rainbow-project.org Mermaids +44(0) 808 801 0400 https://mermaidsuk.org.uk/links/sail-ni-northern-ireland/ TransgenderNI +44(0) 300 302 3202 www.transgenderni.org.uk Positive Life (HIV) +44 (0) 800 137 437 www.positivelifeni.com -
Additional Resources & Apps
Calm
A free app that teaches mindfulness, calming techniques and meditation with the aim to improve mood.
Every Mind Matters
Every Mind Matters includes a personalised mind plan based on your responses to a 5-minute survey.
Visit the Every Mind Matters website and complete your mind plan.Concerned about a friend:
- The Online Guide for Friends from Student Minds, a student mental health charity, includes information and tips on having difficult conversations to self-care.
- The Samaritans also offer a service where they can contact a person you are concerned about in confidence. Find out more on their website: Help a Friend in Need
Sexual health:
- The booklet explains the importance of having a check-up at a Genito Urinary Medicine (GUM) clinic: Don't Gamble with Your Sexual Health