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Helplines

On-campus, off-campus, through all the ups and downs of student life. Chat to friends, family, classmates or us. Student Wellbeing teams are on each campus 8.45am-5pm (Monday - Thursday) and 8.45am-4pm (Fridays). Contact us.

Outside university hours, help is available 24/7 with:

In an emergency, call police, fire and ambulance services on 999

Silent Solution Guide - if you’re in an emergency situation and need police help, but can’t speak, Make Yourself Heard and let the 999 operator know your call is genuine.

Accommodation
 
HelplinePhoneWebsite
Simon Community +44 (0) 800 171 2222 www.simoncommunity.org
Triangle Housing/Supported Employment +44 (0) 28 2766 6880 www.trianglehousing.org.uk
Housing Rights NI +44 (0) 28 9024 5640 www.housingrights.org.uk/housing-rights
Bereavement Support
 
HelplinePhoneWebsite
Cruse Bereavement Care +44 (0) 808 808 1677www.cruse.org.uk
Child Bereavement UK +44 (0) 800 02 888 40www.childbereavementuk.org
Carer Support
 
HelplinePhoneWebsite
CAUSE +44 (0) 800 103 2833 www.cause.org.uk
Carers NI +44 (0) 28 9043 9843 www.carersuk.org/northernireland
Disability Support
 
HelplinePhoneWebsite
Mencap +44 (0) 808 808 1111 www.mencap.org.uk/northern-ireland
Disability Action +44 (0) 28 9029 7880 www.disabilityaction.org
Cedar Foundation +44 (0) 28 9066 6188 www.cedar-foundation.org
Action on hearing loss +44 (0) 808 808 0123 www.actiononhearingloss.org.uk
RNIB (Royal National Institute of Blind People) +44 (0) 845 766 9999 www.rnib.org.uk
Autism NI +44 (0) 28 9040 1729 www.autismni.org
British Dyslexia Society +44 (0) 845 251 9002 www.bdadyslexia.org.uk
Epilepsy Action +44 (0) 11 3210 8800 www.epilepsy.org.uk
Family Support
 
HelplinePhoneWebsite
Parenting NI +44 (0) 808 801 0722 www.parentingni.org
Home Start +44 (0) 7747 487938www.home-start.org.uk  
Parentline +44 (0) 808 802 0400www.ci-ni.org.uk
Mental Health
 
HelplinePhoneWebsite
Lena (by Inspire)+44 (0) 800 028 5510 www.lenasupporthub.com/students/
Lifeline +44 (0) 808 808 8000 www.lifelinehelpline.info
CAUSE +44 (0) 800 103 2833 www.cause.org.uk
AMH (Action Mental Health)  www.amh.org.uk
AWARE +44 (0) 845 120 2961 www.aware-ni.org
Rethink +44 (0) 845 456 0455 www.rethink.org
PIPS ( Public Initiative for the prevention of suicide and self-harm) +44 (0) 28 9080 5850 www.pipscharity.com
Anxiety UK+44 (0) 3444 775 774www.anxietyuk.org.uk
Money Advice & Debt Management
Money Advice
HelplinePhoneWebsite
Debt Advice NI +44 (0) 800 043 0550 www.debtadvicenorthernireland.co.uk
Citizens Advice Bureau  www.citizensadvice.org.uk/nireland
The Money Advice Service  www.moneyadviceservice.org.uk
Advice NI  www.adviceni.net
GamCare+44 (0) 808 8020 133www.gamcare.org.uk
Personal Support
Personal Support
HelplinePhoneWebsite
Samaritans +44 (0) 845 790 9090 www.samaritans.org
Women's Aid +44 (0) 808 802 1414 www.womensaidni.org
Nexus +44 (0) 28 9032 6803nexusni.org
Advice NI  www.adviceni.net
Rural Support +44 (0) 845 606 7607 www.ruralsupport.org.uk
Equality Commission NI +44 (0) 28 9050 0600www.equalityni.org
Sexual Offences Legal Advisers +44 (0) 28 9024 3133 (Belfast Hub)
+44 (0) 28 7137 0086 (Foyle Hub) 		www.victimsupportni.com
Physical Health
Physical Health
HelplinePhoneWebsite
Positive Life (HIV) +44 (0) 800 137 437 www.positivelifeni.com
Diabetes UK +44 (0) 20 7424 1000 www.diabetes.org.uk
Sexuality
Sexuality
HelplinePhoneWebsite
Cara-Friend +44 (0) 808 800 0390 www.cara-friend.org.uk
Helpline Rainbow +44 (0) 28 9031 9030 www.rainbow-project.org
Mermaids+44(0) 808 801 0400https://mermaidsuk.org.uk/links/sail-ni-northern-ireland/
TransgenderNI +44(0) 300 302 3202www.transgenderni.org.uk
Positive Life (HIV) +44 (0) 800 137 437 www.positivelifeni.com
Additional Resources & Apps

Calm

A free app that teaches mindfulness, calming techniques and meditation with the aim to improve mood.

Every Mind Matters

Every Mind Matters includes a personalised mind plan based on your responses to a 5-minute survey.
Visit the Every Mind Matters website and complete your mind plan.

Concerned about a friend: 

  • The Online Guide for Friends from Student Minds, a student mental health charity, includes information and tips on having difficult conversations to self-care.
  • The Samaritans also offer a service where they can contact a person you are concerned about in confidence. Find out more on their website:  Help a Friend in Need

SOS Bus NI

SOS Volunteers are trained to prove first aid, mental health intervention, harm reduction, transport to a safe place, signposting and referrals. If you need advice or a listening ear support@sosbusni.com, emergency mobile 07901 505 505 Friday & Saturday 10pm - 2:30am, Monday - Friday 2pm - 6pm.