Module Feedback Survey

The Survey questionnaire comprises 12 closed questions (statements) on the student’s learning experience covering module delivery, assessment, feedback, learning resources, the tutor, as well as two open questions.

Students rate the closed questions on a five star scale.

The open questions capture student opinion on what they feel is particularly good about the module and what, if anything, they would seek to improve.

• Get a a copy of the survey

The Survey is administered on-line and students may access it through the Virtual Learning Environment and the Student Portal.

At the end of each semester students are requested to complete one Survey questionnaire which covers each of the modules studied.

Once opened, the Survey remains ‘live’ for approximately one month – the precise dates vary year on year depending on the timings of examinations and progress and examination boards.

The timing ensures confidentiality as well as allowing students to provide feedback on all aspects of each module, including assessment and the provision of feedback to them.

See the Key Dates section of the website for details of the next Survey period.

Quantitative trend data and live results at the individual module level are available to all staff almost immediately the Survey closes, through the Staff Portal.

The designated Module Coordinator is able to review the on-line feedback for each module directly by accessing a report which incorporates the overall response rate, mean responses to questions 1 to 12 (number and percentage responses represented graphically), followed by a list of the free text comments made by students in relation to questions 13 and 14.

The qualitative feedback to staff is password protected and can only be accessed by the Module Coordinator (and other designated senior Faculty staff) using their username and password.

Other analyses follow later and these include aggregated data at University, Faculty, and School levels.

The University level aggregate provides faculties with a benchmark for comparison purposes.

Reports produced for Faculty and School provide year-on-year comparisons for the purposes of trend analysis.

Qualitative comments from the two open questions allow more detailed scrutiny of particular modules in relation to issues such as student retention.

• Get information on access and dissemination of results

Course Directors/Module Coordinators are expected to use the course support area in Blackboard Learn to publicise actions taken in response to feedback received (eg through publication of course committee or staff/student consultation committee minutes).