Ulster University uses Blackboard Ultra to host their online learning materials. Each module in your course will have an online version in Blackboard Ultra.
The Centre for Digital Learning Enhancement (CDLE) team provides online guides and a helpdesk to support you with your digital learning needs.
Blackboard online support for students
CDLE have created a range of how-to guides at Student Blackboard Support to help you to get the best out of your online learning.
Student Blackboard Support
Online guides for the best Blackboard learning experience.
Getting started with online learning
Essential Blackboard info for new students.
Troubleshooting your online learning
Try our troubleshooting page for common Blackboard issues.
Digital Services Helpdesk
Digital Services support the technical infrastructure for online learning and provides technical support for student email, password management, Student portal, Eduroam wifi, hardware, software, and student printing facilities.
- Check out the Digital Services getting started student guide
- Or contact the Digital Services Service desk
- Digital Services online service desk
- Phone: 028 9536 7776
- Email: servicedesk@ulster.ac.uk
Blackboard helpdesk
Contact the Blackboard helpdesk if you are having issues with assignments or learning materials etc. within the Blackboard learning environment.
- NB For technical problems such as logging in and password issues, please contact Digital Services (see above).
For issues within Blackboard, you can:
- email blackboardhelpdesk@ulster.ac.uk
- or call: +44 28 9536 7188