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SafeZone App

Emergency contacts

SafeZone

SafeZone is a free app that connects you to the University security team 24/7 if you ever need urgent help, first aid or if you have an emergency while on campus.

Available for download icon

Estates Patrol

Estates Patrol Staff are available on campus 24 hours a day, 365 days a year.

This service covers the security and car parking on each campus to ensure a safe, and secure, environment is maintained within which all students; staff and visitors can work and learn.

Estates Patrol are responsible for:

  • First Aid to visitors
  • Car Park Management
  • CCTV Monitoring
  • Security Escorts – these can be requested via email to estatesservices@ulster.ac.uk
  • Emergency Response
  • Fire tests and drills
  • Identity checks
  • Key management
  • Lift Release
  • Incident reporting
  • Reception duties (out of normal University operating hours)
  • Open and lockup of buildings
  • Operation and Response to SafeZone
  • Campus and building patrolling

24/7 Campus Contacts

To contact Estates Patrol, please ring the number at your campus :

24 / 7 Campus Contacts

Campus

From inside the University

From outside the University

Coleraine 24480 028 701 24480
Jordanstown 66971 028 903 66971
Magee 75262 028 716 75262
Belfast 67251 028 953 67251

All Campuses  24/7 - Extension 22222 (from within the University)

Fire safety

Fire Safety Procedures

Fire safety procedures are available on the Health and Safety website

Fire equipment

Fire fighting and alarm equipment is there to save lives.

If you notice any portable fire fighting equipment (e.g. fire extinguisher) which is broken or missing, or if you observe anyone interfering with fire fighting equipment or alarms please report this immediately to Estates Patrol or Campus Reception

If you notice any portable fire fighting equipment (e.g. fire extinguisher) which is broken or missing, report it on the Helpdesk.

If you observe anyone interfering with fire fighting equipment or alarms please report this immediately to Estates Patrol or Campus Reception

Safe Working Induction

Watch the video on safe working.

Room temperature

Room temperature is set to 19˚C.

Do not bring a personal electric heater into work, this is a safety hazard.

If you have any concerns around heating, please raise a heating investigation request through the Helpdesk.