Services for Staff

Emergency Telephone Numbers

All Campuses 24/7

Emergency Telephone Numbers
From within the University	From outside the University
Extension 22222	028 70123456

Estates Services Helpdesk

You can use the Estates Helpdesk to:

Request a visitor pass
Report a fault
Request a service such as maintenance, building improvements or cleaning.

Help Desk can only be accessed while on campus or remotely via your own desktop using Checkpoint.

Further information on Help Desk is availble on the link below.

Access Estates Helpdesk

Access Control

How to gain access to building rooms and facilities on campus with an ID card.

Mail, Deliveries and Portering

How to send and receive mail and other deliveries between campuses or externally.

Safety on Campus

Safety information for staff including:

Emergencies on campus
Fire safety
Estates Patrol
Safe working induction for contractors
Room temperature controls

View safety information

Travel

Cycling

Cycling continues to grow in popularity and we all know the benefits; it’s cheap, great for the environment and really...

Car parking at Ulster University

This is our guide to the Car Park Management Scheme operating within Ulster University.

Lockers and property

More information on requesting a locker and where to go if you have lost or found property.

Lockers are available for use by staff and students to provide secure, short-term (36-hour time limit) storage for your belonging in the following locations:

Belfast Campus - Block BC, Level 2 (BC-02-303)
Coleraine Campus - Block U, Level 1
Magee Campus - Block MG (MG029)

To access a locker, please use your staff or student card and follow the instructions below:

Find an empty locker
Record the number of your locker by taking a photo or noting the number on the locker door
Store your belongings in locker
Close door securely and swipe lock with your staff / student card
Turn knob to lock door
Locker is now locked to your card
No other card can open this locker only the one it was locked with (or by the Campus Head of Estate Customer Services/ UU Security team member)
Only 1 locker at a time can be locked by any card.
The locker will automatically set a time limit of 36 hours once the locker is locked. Please make sure to retrieve your belonging before the time limit expires.
Please ensure that you retrieve all your belongings from the locker.
If the locker is not opened within the 36-hour time limit it will automatically be locked down. Belonging will be removed and stored temporarily by UU Security. If your locker has been automatically locked down, please contact carparks@ulster.ac.uk
Belongings are left at your own risk.
Lockers are also available for staff and students who travel to campus by bike in the following locations:
- Belfast Campus - Frederick St Car Park, Cycle Hub & Block BA, Cycle Hub
- Coleraine Campus – Block J, Cycle Hub
- Magee Camus – Block MG, Cycle Hub

For access to the lockers in the cycle hubs, you will need to register interest by emailing carparks@ulster.ac.uk stating your name and staff/student number.

Once you have received an e-mail confirming that your ID Card is activated, you are free to use the lockers in cycle hubs and the instruction for use outlined above apply.