The following arrangements have been made to assist with applicant enquiries following the publication of A level results on Tuesday 10 August 2021 and the opening of Clearing 2021 on 1 July.
Our website www.ulster.ac.uk/clearing provides prospective students and their families with everything they need to know about Clearing and Results Day and what support we provide. A full list of Clearing vacancies (inlcude a number of new courses) will also be available on our website from 1 July.
Due to ongoing restrictions, a decision has been taken NOT to host ‘physical’ Options Day events at each campus. Instead we will be offering support and advice online and via our telephone helplines.
Our Admissions Team have made further enhancements to the frequency and type of correspondence applicants will receive to encourage confirmation of offers (if successful) – or to provide advice and instruction for those whose decision may still be pending. Please encourage applicants to check their email and SMSs on a regular basis during the Results Day period.
ADMISSIONS HELPLINE
NI: (028) 7028 7028 ~ ROI: 048 7028 7028
The University will be providing an Admissions Helpline for applicants/enquiries to undergraduate course vacancies.
Admissions staff will endeavour to make decisions as quickly as possible and applicants should continue to check their status on UCAS Track. This will be updated twice per day (morning and afternoon).
Applicants who HAVE MET the conditions of their offer will have their place confirmed by UCAS and by email from the University.
Applicants who HAVE NOT met the conditions of their offer will NOT receive an update on their status via the Helpline. Applicants may still be considered and are asked to be patient whilst our Admissions team process all applications.
The Helpline operating times will be:
- Tuesday 10 August, 9am-6pm
- Wednesday 11 August – Thursday 12 August, 9am-5pm
- Friday 13 August, 9am-4pm
- Monday 16 August – Thursday 19 August, 9am-5pm
- Friday 20 August, 9am-4pm
- Monday 23 August – Thursday 26 August, 9am-5pm
- Friday 27 August, 9am-4pm
- Monday 30 August – Tuesday 31 August, 9am-5pm
ONLINE ENQUIRY FORM & LIVE CHAT
Applicants will be able to inform Admissions of an ‘Exam Remark’ or ‘Missing Grades’ by using our online enquiry form or using our Live Chat facility at www.ulster.ac.uk/clearing
LIVE WEBINARS
We will be hosting a range of webinars to support applicants as they prepare and navigate their way through Results Day and potential Clearing opportunities.
Monday 9 August, 7-7.30pm: Pre-Results Day – Get Ready.
A Pre-Results Day LIVE webinar series will offer applicants advice and guidance related to the publication on results the following day.
Tuesday 10 August, 10am-12noon and 1-3pm: Results Day Live
During Results Day we will be hosting another two LIVE webinar sessions that will assist those applicants who have achieved their grades, those who are ‘Decision Pending’ and for those who do not hold an offer. The aim of these sessions is to guide applicants through the myriad of options available, including Clearing vacancies, Clearing Plus and Adjustment
Wednesday 11 August, 10am-12noon and 1-3pm: Results in! What Now?
Wednesday’s two live webinars will continue to support applicants with enquiries and highlight course vacancies at Ulster University
TEACHERS AND CAREERS PRACTITIONERS
NI: (028) 903 66241 ROI: 048 903 66241
Jonathan Holland
Student Outreach and Recruitment Officer
Tel. +44 28 9036 66241
Email: jk.holland@ulster.ac.uk
If you have any queries, please do not hesitate to contact me using the details above. The purpose of this option is to assist with queries of extenuating or special circumstances ONLY and details of your query will be directed to the relevant Admissions Officer for assistance and follow up if required. Status updates will NOT be provided.
Colleagues should also bear in mind the implications of GDPR and have the permission of applicants to enquire on their behalf – either by having the applicant present or by being named as a contact that can speak on their behalf. Please have available all the relevant applicant details - applicant name, personal identification number, course (faculty/ campus), etc.
More information:
More information about Clearing, Clearing Plus, vacancies, Adjustment and how to get in touch via our Helpline, Live Chat and all our online platforms will be available at www.ulster.ac.uk/clearing