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Did you know you can use the Geteduroam app?

  • Please download the 'Geteduroam' App for your device from the geteduroam web page
  • Once the app is installed open it and search for 'ulster university'
  • Select it from the search list and then you will be asked to enter your ulster email address and network password.
  • This should connect you with no further information required.

Please Note: Advice provided by the Service Desk for smartphones is on a 'best endeavour' basis and not guaranteed to work.

1. Finding the eduroam network

When you are within range of a valid eduroam network, you should see “eduroam” listed as a preferred network when you go to “Settings > Wi-Fi”. To connect, tap “Wi-Fi” on the “Settings” screen. Ensure the “Wi-Fi” Slider is set to “On”.

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2. Connect to eduroam

Tap “eduroam” to connect

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3. Credentials

Enter your credentials and then tap the “Join” button.

Username: Your University email address

Password: Your network password

4. Certificate

A security certificate will be displayed.

Tap the “Accept” button. If the connection fails repeat step 3.

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