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Service Description

Comprehension browser compatibility testing has concluded that Microsoft Edge delivers the best end user experience across the University’s corporate applications portfolio. Consequently, Digital Services have configured Microsoft Edge as the default browser on all managed workstations.

Supported browsers for corporate web sites and services are:

Windows 10/11:

  • Microsoft Edge (Recommended)
  • Google Chrome

MacOS:

  • Safari
  • Google Chrome

Technical support for unsupported browser configurations is not available.

Business Process

Security updates for supported web browsers are performed automatically. If you require advice for legacy incompatible websites, please contact the IT Service Desk.

Supporting Materials

How to obtain help

How to contact the Service Desk

You can also Live Chat with a Service Desk team member. When a team member is available you will see a button on the bottom right of this screen. If the button is not visible, you can still contact us via the methods above.

Service Desk Hours

Opening Hours

Monday - Friday 8am - 8pm
Saturday – Sunday 1.30pm – 5pm

Extended Closure - Easter and Christmas Holidays

Cost

Supported at no cost when Computers are enrolled on the Supported Staff Environment.

Eligibility

Available to all faculties and departments

Service Owner

End User Compute