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Last Updated: 02/05/2024 09:26

If your issue is not listed below, please contact the IT Service Desk.

    Cloud Service Status

    Some of our services are hosted in the cloud with third party external companies. You can see the status of those services by following these links:

    Current Outages

    Resolved outages

    Scheduled Maintenance

    • Saturday 13 April 2024 - Upgrade to University Network Authentication Services

      Essential maintenance and upgrade activities have been scheduled for the University’s Network Authentication platforms Saturday 13th April. All campus network service connectivity will be adversely impacted during this maintenance window between 8.00am and 5.00pm. This will impact local connectivity when onsite to the wired and wireless networks across all campuses.

      Following the upgrade if you experience any issues relating to network connectivity, please contact the service desk:

      How to contact the IT Service Desk:
      Self Service call logging - UniDesk Self Service
      Email - servicedesk@ulster.ac.uk

      Your cooperation and understanding during this planned maintenance activity is most appreciated.