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Last Updated: 28/10/2024 11:45

If your issue is not listed below, please contact the IT Service Desk.

    Cloud Service Status

    Some of our services are hosted in the cloud with third party external companies. You can see the status of those services by following these links:

    Current Outages

    Resolved outages

    Scheduled Maintenance

    • Saturday 5  - Sunday 6 October 2024 - Enhancing mobile signal BC & BD Belfast Campus

      Please be advised that on Saturday 5th and Sunday 6th October there may be intermittent network disruption to blocks BC and BD due to planned maintenance to enhance the internal mobile signal.

      Following that weekend if you experience any connectivity issues, please contact the Service Desk.

      How to contact the IT Service Desk:
      Self Service call logging - UniDesk Self Service
      Email - servicedesk@ulster.ac.uk

      Your cooperation and understanding during this planned maintenance activity is most appreciated.

    • Wednesday 10 July 2024 - Banner DowntimeWednesday 10 July 2024 - Banner Downtime

      Please be advised that the Banner Student Record System will be unavailable from 8am to 11am on Wednesday 10 July to allow for system updates.

      Services impacted during this time will include Banner (all functional areas), Online Applications, Online Enrolment, Banner Self Service via the portal and Banner Faculty Grade Entry (marks collection).  The Cognos reporting environment will be available, though will be running at risk for student related reports during this period.