Last Updated: 28/10/2024 11:45
If your issue is not listed below, please contact the IT Service Desk.
Cloud Service Status
Some of our services are hosted in the cloud with third party external companies. You can see the status of those services by following these links:
Current Outages
Resolved outages
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Issues accessing University portal
Some customers were experiencing issues accessing the University Portal.
These issues have now been resolved. Apologies for any inconvenience caused.
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Issues affecting some applications (e.g. Blackboard) from Derry~Londonderry campus
These issues have now been resolved. Apologies for any inconvenience caused.
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Ulster University website - Intermittent Issues
We were experiencing intermittent outages on our website today but the issues are now resolved.
Scheduled Maintenance
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Saturday 5 - Sunday 6 October 2024 - Enhancing mobile signal BC & BD Belfast Campus
Please be advised that on Saturday 5th and Sunday 6th October there may be intermittent network disruption to blocks BC and BD due to planned maintenance to enhance the internal mobile signal.
Following that weekend if you experience any connectivity issues, please contact the Service Desk.
How to contact the IT Service Desk:
Self Service call logging - UniDesk Self Service
Email - servicedesk@ulster.ac.ukYour cooperation and understanding during this planned maintenance activity is most appreciated.
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Wednesday 10 July 2024 - Banner DowntimeWednesday 10 July 2024 - Banner Downtime
Please be advised that the Banner Student Record System will be unavailable from 8am to 11am on Wednesday 10 July to allow for system updates.
Services impacted during this time will include Banner (all functional areas), Online Applications, Online Enrolment, Banner Self Service via the portal and Banner Faculty Grade Entry (marks collection). The Cognos reporting environment will be available, though will be running at risk for student related reports during this period.