Service Description
Network Time Protocol
Network Time Protocol (NTP) is an Internet protocol used to synchronise computer clocks to the agreed standard of Greenwich Mean Time (GMT) or Co-ordinated University Time (UTC)
Reasons to synchronise NTP
Accurate time across a network is required for a number of reasons.
It allows different servers and systems in a distributed environment to keep all computer clocks in step.
This allows for security logs and file systems to be kept synchronised.
This makes the information in mail headers, security logs and directory systems more useful.
How UU synchronises NTP
The University provides a stable time reference by peering its campus routers with the JANET Network Time Service.
The result is that clock settings across the network are very closely synchronised and as multiple routers and sources are used a resilient service is guaranteed.
System administrator responsibilities
System administrators on all campuses should configure their systems to use the following NTP sources:
- Jordanstown - clockj.ulster.ac.uk
- Coleraine - clockc.ulster.ac.uk
- Derry~Londonderry - clockm.ulster.ac.uk
- Belfast - clockb.ulster.ac.uk
How to obtain help
How to contact the Service Desk
You can also Live Chat with a Service Desk team member. When a team member is available you will see a button on the bottom right of this screen. If the button is not visible, you can still contact us via the methods above.
Service Desk Hours
Opening Hours
Monday - Friday 8am - 8pm
Saturday – Sunday 1.30pm – 5pm
Extended Closure - Easter and Christmas Holidays
Eligibility
Any staff or postgraduate student working for the University
Service Owner
Network Team