Service Description
Solstice Conference is a feature of The Mersive Solstice Collaboration pods which allows users to wireless connect to a room camera and microphone for conference calls and to share content.
Solstice Conference also allows user to utilise the collaborative features of Solstice pods within a conference call. The user can multi-share documents, annotate, alternate the screen layout along with the other useful features of the Mersive Solstice pods.
If you would like to know more about Solstice at Ulster, please contact us at servicedesk@ulster.ac.uk.
Locations of Solstice Conference
At present there are 3 meeting rooms in Belfast Block BD which have camera and microphone arrays fitted.
- BD-04-012
- BD-04-044
- BD-05-009
Check the AV/Media Service web page, to find a list of rooms with Solstice Active Learning installed.
Supporting Material
Solstice Conference Guide with information on:
- Using Mersive Solstice Conference
- Getting started
- Starting a Conference call
- Sharing content (Teams)
- Laptop specifications
How to Obtain Help
How to contact the Service Desk
You can also Live Chat with a Service Desk team member. When a team member is available you will see a button on the bottom right of this screen. If the button is not visible, you can still contact us via the methods above.
Service Desk Hours
Opening Hours
Monday - Friday 8am - 8pm
Saturday – Sunday 1.30pm – 5pm
Extended Closure - Easter and Christmas Holidays
Cost
There are no costs associated with utilising Solstice Conference.
Eligibility
To use Solstice Conference you must:
- Be connected to Eduroam
- Have the latest Solstice software APPs (Solstice Client APP and Conference drivers, Download from Company Portal Ulster University: Accessing the Company Portal App on university devices) or from Mersive Solstice App Downloads if using your own device.
- Meet the minimum laptop specifications
More details can be found in the Solstice Conference Guide
Service Owner
ICT Customer Services