Last Updated: 28/10/2024 11:45
If your issue is not listed below, please contact the IT Service Desk.
Cloud Service Status
Some of our services are hosted in the cloud with third party external companies. You can see the status of those services by following these links:
Current Outages
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No current outages
There are no known current outages
Resolved outages
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Blackboard Integration issues
These issues have now been resolved. Apologies for any inconvenience caused.
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Issues accessing University portal
Some customers were experiencing issues accessing the University Portal.
These issues have now been resolved. Apologies for any inconvenience caused.
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Issues affecting some applications (e.g. Blackboard) from Derry~Londonderry campus
These issues have now been resolved. Apologies for any inconvenience caused.
Scheduled Maintenance
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Tuesday 10th December between 7pm and 9pm - Portal maintenance
Please be advised that on Tuesday 10th December between 7pm and 9pm the University Portal (MyDay) will be inaccessible for all users due to essential maintenance.
We apologise for any inconvenience this may cause.
Following this time if you experience any issues, please contact the Service Desk.
How to contact the IT Service Desk:
Self Service call logging - UniDesk Self Service
Email - servicedesk@ulster.ac.uk -
Tuesday 3rd December between 3am and 6am - Portal maintenance
Please be advised that on Tuesday 3rd December between 3am and 6am there will be a Portal outage.
Following this time if you experience any issues, please contact the Service Desk.
How to contact the IT Service Desk:
Self Service call logging - UniDesk Self Service
Email - servicedesk@ulster.ac.ukYour cooperation and understanding during this planned maintenance activity is most appreciated.
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Thursday 21st November between 10.00 am and 14.00 - BI and data feed services downtime notification
Please be advised that on Thursday 21st November between 10.00 am and 14.00 there will be essential maintenance that will affect BI and data feed services.
Following this time if you experience any issues, please contact the Service Desk.
How to contact the IT Service Desk:
Self Service call logging - UniDesk Self Service
Email - servicedesk@ulster.ac.ukYour cooperation and understanding during this planned maintenance activity is most appreciated.