As part of our efforts to continually improve our services and support, Digital Services undertakes Student IT Satisfaction Surveys to gauge opinions and establish feedback from our students.
This survey gives you the chance to tell us what we are doing well and what we need to improve. Feedback will be used for development and identification of potential opportunities on how we can best support our students.
Thanks to all students for taking the time to provide valuable feedback to us.
If you have any queries or further suggestions, please contact Ann McSherry (a.mcsherry@ulster.ac.uk), Head of ICT Customer Services and Support.
Below, you will find all findings and action areas to date. Please note, in some years due to a lot of University survey activity, we were asked to pause the work, this action was repeated whist working differently during Covid. From 2022, the survey will be completed annually for students.
| Academic Year | Survey Summary |
|---|---|
| 2023 | 2023 Survey Findings |
| 2022 | 2022 Survey Findings |
| 2018 | 2018 Survey Findings |
| 2017 | 2017 Survey Findings |
| 2016 | 2016 Survey Findings |