The study bedroom which has been allocated to you is for your individual personal use whilst studying at the University.
No more than the registered number of residents per house or apartment is permitted to live there.
Sub-letting of all or part of the accommodation is prohibited.
You must not interfere with or alter the decor of your study bedroom. Pictures, posters, etc. may be fixed to the areas of pin board (where provided) and should be removed when you vacate the accommodation. Fixing them elsewhere using blue tac, sellotape or other adhesive materials can cause damage to paintwork, for which you will be charged.
You must not keep any pets. This includes therapy pets in University residences other than registered Assistance Dogs
You must maintain the house or apartment, and your study bedroom in good condition.
The accommodation will be inspected periodically. Any damages beyond normal wear-and-tear not noted on your Inventory as well as any damages or missing items will be repaired or replaced by the University and the cost recovered from you and/or other residents.
All Residents of an apartment, floor, house, or building may share joint responsibility for loss from or damage to communal areas within a building.
A Booking Fee is payable for accommodation. Only when you have accepted an accommodation offer and agreed to the terms and conditions does the Booking Fee become non-refundable.
The Booking Fee includes an insurance premium to cover damage, loss, or theft of a range of common personal possessions within your study bedroom. However, if you have high value items you may need to purchase additional cover. Details of cover and how to make a claim can be found on your online Induction and a leaflet available in your room or from the ResLife Office.
The booking fee is used to provide a social fund to offer ResLife events, generating a sense of community and integration within the residential environment.
You are advised to register with a local Doctor/General Practitioner. Assistance with this can be provided via Student Wellbeing.
Information regarding local medical practices is available at Student Wellbeing offices, or the Student Wellbeing website.
When applying for accommodation it is important you declare any pre-existing medical conditions which may be impacted by living in University accommodation.
Please inform us of any special requirements you may have. This will ensure University accommodation and your choice of accommodation meets your needs before you enter into your accommodation contract.
Residential Services will liaise with colleagues in Student Wellbeing to ensure you are allocated to appropriate accommodation and support to address the issues identified before arrival and to allow you to remain in University accommodation for the full contracted licence period. See 3.8 below.
If you develop or experience a new temporary disability e.g., an injury due to sports etc. while in residences, you should inform the University so that appropriate accommodation may be allocated (if required). This information will enable Residential Life to assist you, should a problem arise. Further details are available via the website https://www.ulster.ac.uk/wellbeing
Student health and wellbeing is fundamental to enabling a positive experience of University life. It is therefore important that you remain proactive in your self-care and engage with the appropriate support services such as: G.P. and Student Wellbeing Service to support the management of your physical health and mental wellbeing. Failure to do this may compromise your fitness to remain in University accommodation.
ResLife request prospective residents to disclose if they have a criminal conviction.
If you disclose you have a conviction further information will be requested as to the type/nature of the conviction. Depending on the seriousness and nature of the conviction a decision on whether it is appropriate for you to reside in University accommodation will be made based on the safety and security of all residents living in University accommodation which includes children and vulnerable adults.
You must complete an online Residential Life Induction before moving into your room. This Induction includes topics such as Fire Safety, Personal Safety and Rules of Residence.
You also will be required to attend in person a ResLife induction at the commencement of the academic year.
The University does not operate in loco parentis and will not act towards you in a parental capacity. If you are under 18 years old, as far as possible we will treat you in the same way as other students.
If you are under 18, you will be placed in accommodation on campus with students who are over 18, but we will not take on any supervision beyond that required in accordance with the policies and guidelines that relate to all students.
If you are under 18, you are prohibited from purchasing or consuming alcohol. You may automatically be allocated to an alcohol-free flat (subject to availability).
Where family accommodation is allocated to you, all your family members are bound by the Terms & Conditions. Children should always be supervised by an appropriate adult.
You must have a valid UK television licence if you have equipment capable of receiving television signals. This includes mains powered televisions, computer/laptop, or Android/Blackberry-type device. The only type of TV that is covered by a UK licence held by your parent(s) is one which is powered solely by internal batteries ~ a separate licence is therefore not required.
If your television is located and used in a communal area of the premises, then all the Residents and guests/visitors may watch it, if it is covered by a valid UK licence.
All residents are required to adhere to the University’s Acceptable Use Policy when using the internet service. If you fail to adhere to this policy, you will have the facility removed and be subject to disciplinary action.
You have the right to privacy of your personal data. The University complies with the General Data Protection Regulations 2018, which governs the use of all personal data held and the controls required over its accuracy, access and security.
The University will not use your personal information without your explicit consent except as necessary for: * completing and subsequently performing our contract with you; * complying with the University’s legal obligations: * helping you in the event of an emergency that threatens your life; * performing tasks that are in the public interest, such as asking you to provide feedback on your experience in halls; * other legitimate purposes (including debt recovery, crime prevention, information in relation to the the University’s Block Halls Policy Insurance measuring satisfaction, trying to achieve an appropriate student mix in the Residence, running the ResLife programme, allocating rooms or where there is a serious risk of harm to you or to others or to the University’s or other’s property and all matters arising from your membership of the University) is strictly controlled.
If you bring a motor vehicle/motorbike on campus you must conform to the University’s Car Parking Operational Policy and speed restrictions. Car Parking at Ulster University
Parking is only permitted in designated areas and charges apply; vehicles left in unauthorised places may be clamped or removed, or the police informed.
At Duncreggan Student Village, a limited number of permit parking only is available, residents should purchase these from the car parking office online.
Bicycles must not be brought into any residential buildings at any time and are restricted to areas that have been specifically designated. A fine will be imposed for breach of this rule and/or the bicycle may be confiscated.
The University accepts no liability for the loss of or damage to vehicles/bicycles.
Please note that there is no car parking available within the Belfast based accommodation.
Residential Life welcomes your comments and feedback on the standard of service provided, and there are regular surveys carried out to obtain feedback on the quality and value for money of accommodation. If there are any issues, comments or pressing problems you may wish to bring to our attention please feel free to make these known to staff.
If you are dissatisfied with any aspect of Residential Life and have not received a satisfactory initial response, you have the right to make a complaint. Guidance on making a complaint
