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Maple Lodge is situated close to campus and is only a few minutes walk away from Coleraine town, where you will find a full range of shops and supermarkets, on the outskirts of the town there is a cinema, bowling alley and other retail outlets.

Coleraine campus is a great base for exploring the north coast of Northern Ireland, where you will find beautiful scenery and sandy beaches.

Set in the heart of the Coleraine, Portrush and Portstewart triangle the University is central to key locations.

The north coast is a major tourist destination in Northern Ireland, with opportunities to take part in a host of activities.

The area also has good transport links, so Belfast and Derry/Londonderry can be easily reached by bus or train.

Below is some useful and important information that you should be aware of during your time at Maple Lodge.

Banking

Most UK banks and building societies are located in Coleraine town centre.

The post office is  located in the Spar shop  on the bridge in the Central Building, it offers cash withdrawals for some banks and building societies.

Bicycles

Bicycles are not allowed in the flats. There is  a cycle hub  comprising locker storage, shower and  changing facilities and cycle parking cycle  available free. Each hub is access controlled, with  applications for their use made via  car-parks@ulster.ac.uk

Car Parking

There is on-site parking for approximately 10-15 cars.

Free parking is provided for residents only on a first come, first served basis.

You can  park in any of the University carparks and carpark 4 is ideally  located adjacent to Maple Lodge - charges apply

Catering Outlets

  • Flow & Co  ( Block E ) Open Monday - Friday 8am - 3pm
  • Brew Bridge (Bridge)  Coffee shop  Open Monday to Friday 8am - 5pm
  • Bann View  Social  @UUSU  Block E ( Students Union)  Bar and entertainment venue Open 11.30am - 11pm
  • Truva  Cafe  ( Riverside Theatre)  Open 11am - 3pm (Term Time)

Cleaning

You are responsible for cleaning your bedroom, communal spaces, Kitchen, shower room and wc etc.

You are encouraged to work a Rota with your flat mates to ensure that the flat is kept clean and rubbish is removed.  The Resident Assistant can assist you if required.

Electricity

There is a cap on the electricity usage within the apartment a £5.00 per room. The electricity will be topped up every Monday. If you are using more electricity than the allowance you can  purchase extra using the code on your room key label.

Top tips

Quick tips to save energy at home - Energy Saving Trust

Fire Alarm

On hearing an alarm (continuous sounding for more than 30 seconds), you should follow the “Fire/ Emergency Procedure” as set out on the blue and white notice in your apartment.

If you encounter a fire, no matter how small, you should also follow this procedure.

The alarms are routinely tested every Monday at 11am.

Fire Alarm – Prevent False Alarms

Do not use aerosols such as hairspray or deodorant near smoke detectors.

Ventilate the room when showering to allow the steam to exit and use the extractor fan.

Never leave cooking unattended.

Smoking is not permitted within any University building.

First Aid

The Night Assistant and the ResLife Coordinators are  First Aid trained and can be contacted on 07714393312

For emergencies, please call 999.

All injuries and incidents must be reported to Residential Services staff.

Heating and Hot water

A timer operates the heating and hot water.

Heating Times

Monday to Friday 7.00am-9.00am & 6.00pm-10.00pm

Weekends 8.00am-10.00am & 6.00pm-11.00pm

Hot Water Times

Monday to Friday 6.00am-11.00pm

Weekends 7.00am-12.00noon & 5.00pm-11.00pm

The heating times may be extended during the winter months where necessary. Please turn off any unwanted lights, radiators etc. in order to conserve energy.

There is cap on the usage of the central heating  within  the apartment  of  £10 per week per student.

If residents  exceed the capped rates, then all residents will be responsible for paying the difference between the capped rates and actual usage.

Laundry

The laundry room is equipped with washing machines and tumble dryers and is open seven days a week from 8.00am to 11.00pm.

Legionella

If you have been away from the accommodation  for a period of time upon your return you should run the water in the hot and cold taps in your kitchen/bedroom/WC /shower for a few minutes and flush the toilet/

Maintenance 

If any repairs are required in your accommodation please report an issue so we can fix it .

Please note that appointments cannot be made for maintenance work and access to your room may be required to facilitate repairs and maintenance when you are absent.

Night Assistant (NA)

The NA - David Dickey  operates from the Residential Services Office and is available 10.00pm to 5.00am Sunday evening to Friday morning, to contact telephone 078 8538 9490.

The NA provides advice and assistance for a range of issues and are mainly responsible for health and safety.

Police

For non-emergency please contact the police on 101 or for emergencies 999.

Postal Address

Flat No,
Maple Lodge,
Piggery lane,
Off Portstewart Rd,
COLERAINE,
Co. Londonderry,
N. Ireland,
BT52 1GA

Post Office

Located in the Spar Shop on the bridge, Central Building, Main Campus

Resident  Assistants (RA)

1. Help you adjust to living in a large residential area and provide peer support and guidance on a range of issues.

2. Deal with minor disputes and any initial instances of anti-social behavior.

3. Help organise social activities

4. Provide you with information of campus facilities.

You can contact your RA on the duty mobile number 07563379933

Your Ras

  • Isabel Holmes  Flat 3
  • Patrick Ryan  Flat 6
  • Nicola Barnes Flat  10

Reslife Co-ordinators (RLCs)

Your RLC is Gary Watton . The RLC is available from 4.30pm each evening until 3.30am and is , based in the ResLife Office, Cranagh Village.    Telephone number: 07714393312.

ResLife Manager

Your ResLife Manager is Clodagh Scott, if you need to contact her please email: c.scott@ulster.ac.uk

Residential Services Office

The Residential Services Office is located in the heart of Cranagh Village. The office staff are available from 9:30am to 4:30pm (Mon - Thu) and from 9:30am to 3:30pm (Fri).

Please speak to them if you wish to discuss your residential fees.

Email accommodationc@ulster.ac.uk

Room Access

From time to time, we will require access to your bedroom & or apartment for routine maintenance checks.

You will be given 7 days’ notice but in the event of an emergency we may need to access your room without notice.

Rubbish/Recycling

The University promotes environmental sustainability and residents are encouraged to recycle and reuse to prevent unnecessary items going to landfill.

Please make sure that all your kitchen rubbish is placed in black bin bags.

Each kitchen has a bin for  recycling and a bin for general waste All rubbish should be removed by residents to the appropriate bins bins, which are clearly visible in the residential areas. Always place your rubbish in a bin - not on the ground

The blue bins are for recycling, and you can put newspapers, cardboard, clean bottle & jars and clean tin cans in this bin and we encourage you to recycle.

The bins are emptied fortnightly.

The University supports the British Heart Foundation "Pack for Good" campaign and you can donate  clean clothes, books, bedlinen in the  British Heart Foundation clothing banks located within the Student Village/Cranagh Village.

SafeZone App

Ulster University has teamed up with technology firm CriticalArc to provide SafeZone, a free app for students and staff that connects you to the University security team if you ever need urgent help, first aid or if you have an emergency while on campus.

Security

Please make sure you close doors firmly behind you and do not let strangers into the accommodation.

Remember to keep your keys with you at all times and never give them to another person. Always remember to take your keys with you as being locked out does not constitute an emergency.

Shopping

All the big supermarkets have stores in Coleraine. Tesco's is in the town centre and Asda, Sainsburys and Lidl are located at the retail parks. There is a Spar Shop on the Bridge Central Building  which stocks a range of groceries.

Useful Links

Don’t hesitate to ask the ResLife for advice and support, some useful information links below.

White Goods

The QR code on the Fridge will direct you to the instruction booklets for the Fridge,Freezer and the microwave. Instructions booklets are also available in the ResLife Office

WIFI and Broadband

Your residential fees include WIFI and broadband access direct to your study bedroom.

  • Under WI Fi  settings   -   SSID -Maple Loge
  • Password - clodagh1
  • B4B helpdesk number  02890748844