Agherton Village is located in the picturesque town of Portstewart just a few miles from campus, which can easily be reached by a bus which stops outside the residences. The accommodation is registered under the UK Code
The development is adjacent to the local Tesco's so everything you need is right on your doorstep.
Portstewart is a fifteen minute walk away and has a selection of shops, cafes restaurants and clubs for you to enjoy.
Postal Address
Apartment/House No,
Agherton Village,
Coleraine Road,
PORTSTEWART,
Co.Londonderry,
N. Ireland, BT55 7FE
Residential Services Manager is Clodagh Scott
Your Accommodation Officer is Clodagh Scott please contact her via email c.scott@ulster.ac.uk if you have any problems.
ResLife Coordinator (RLC)
Your RLCs are Gary Watton and Evangeline Law and they operate "a 4 on and 4 off" shift pattern starting each day at 4.3pm until 3.30am
Contact
Telephone - 0792 3260 415
Resident Assistants (RA)
Your RAs are listed below, they are here to help you settle in. They provide peer support and guidance on a range of issues and can signpost you to the appropriate services available. Your RA will help organise social activities and give you important information about events and campus facilities. The RAs are on duty 6pm - 10pm and on call after 1o pm for emergencies
Rhianna Lamont 1 Agherton Village
Robin Scriven 46 Agherton Village
Chidiebere Chukwu ( David) 33 Agherton Village
Contact
Telephone - 0803814316
Night Assistant (NA)
Your NA David Dickey, he operates from the Residential Services Office he is available 10.00pm to 5.00am Sunday evening to Friday morning.
Night support assistants are members of staff who are there for your safety and to help when you require it.
They provide advice and assistance for a range of issues and are mainly responsible for health and safety.
As you will be living in close proximity to each other so mutual respect is required.
Contact
Telephone - 0788 538 9490
Car Parking
There is adequate on-site parking. Free parking is provided for residents only on a first come first serve basis. The University accepts no responsibility for loss or damage to any vehicle left in the car park.
Cleaning
You are responsible for cleaning your bedroom, kitchen, living room, shower and WC, and cleaning equipment is available to us within your unit, although you should purchase cleaning supplies, bin bags and toilet paper.
Kitchens should be kept clean and tidy with all equipment washed and put away after use.
Inspections will be carried out each term and you will be notified when these are taking place.
Electricity
The cost of electricity is included in the rental charges however there is a utility cap of £5.00 per week per person. The electricity usage is monitored and if you exceed the agreed usage you could incur charges. You you can add electricity by downloading the NIE app from the App store and use the 9 digit premises number from your key ring to register and follow the instructions. If there is a problem with the electricity please contact the Accommodation Office or the Resident Assistant.
On occasions the trip switch in your apartment could be trigged by a faulty appliance on these occassions please contact your Resident Assistant.
Energy -Top tips
Quick tips to save energy at home - Energy Saving Trust
Fire Safety
Agherton Village has a fire alarm panel in each apartment/house for your protection. Please remember to keep fire doors closed
On hearing an alarm, you should follow the “Fire/Emergency Procedure” which is set out on the blue and white notice in your apartment/house.
If you encounter a fire, no matter how small, you should raise the alarm and evacuate immediately.
If you have accidently set of the alarm please follow the instructions on the fire panel and contact your RA.
Fire Prevention
Do not use aerosols such as hairspray or deodorant near smoke detectors.
Ventilate the room when showering to allow the steam to exit and use the extractor fan.
Never leave cooking unattended.
First Aid
All the Resident Assistants have basic First Aid Training - The Resident Assistants are available from 6pm.
Telephone 0803814316.
In an emergency please ring 999
All injuries and accidents should be reported to ResLife
Heating
There is oil-fired central heating throughout for heating and hot water, which is included in the price for your accommodation.
Monday to Friday 8.00am-10.00am & 6.00pm-11.00pm
Weekends 10.00am-12.00noon & 6.00pm-11.00pm
Laundry
There is a coin operated laundry available onsite. The washing machine costs £2.00 for a wash and the Tumble dryer costs £1.00
Location
Agherton Village is approximately 3 miles (5km) from campus, there are regular buses to and from the University.
The 40d bus goes to Coleraine via Coleraine campus
A taxi will cost approximately £8.00 for a single journey.
Light Bulbs
If replacement bulbs are required this should be requested via the online fault report form in the forms and documents section of the website.
Police
Coleraine - 028 7034 4122
Post office
The Diamond, Portstewart
Repairs
If any repairs are required in your accommodation please email accommodationc@ulster.ac.uk so we can fix it.
Please note that appointments cannot be made for maintenance work and access to your may be required in order to carry out maintenance or repairs in your absence.
There may be occasions when routine maintenance needs to be carried out, and 48 hours notice will be given.
Rubbish/Recycling
The University promotes environmental sustainability and residents are encouraged to recycle and reuse to prevent unnecessary items going into landfill.
Any questions, queries, ideas or suggestions for embedding sustainability at Ulster please let us know by emailing sustainability@ulster.ac.uk
Please make sure that all your rubbish is placed in the bins supplied.
Please keep the bin areas clean and tidy at all times. Each kitchen has a bin for recycling and a bin for general waste.
The blue bins are for recycling - newspaper, cardboard, clean tin cans and clean glass can all be put in the blue bin.
The Black bin is for general waste.
The bins are emptied fortnightly.
The University supports the British Heart Foundation "Pack for Good " Campaign and you can donate clean clothes, bed linen, books, shoes to the BHF via the clothing banks in the Cranagh Student Village on campus.
Northern Ireland | Recycle Now
Security
Please
Shopping
There is a Tesco's supermarket next door to Agherton Village and all the big supermarkets are located in Coleraine in the retail parks.
Smoking
Smoking is not permitted within any University building.
TV Aerial
There is a TV aerial socket in the living room.
Wi Fi
The Wi-Fi - Details of the access code and helpline number are displayed in your kitchen.
Password agherton1
White Goods
Instruction manuals for the Fridge, Freezer, Cooker and Microwave are in the kitchen drawer. or san the QR code on your fridge.