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Website Privacy Statement


The University of Ulster is committed to preserving your privacy. Please read the following privacy statement to understand how we use and protect the information obtained from those visiting and using our website.

By using our website you consent to the collection/retention and use of your personal information in accordance with this privacy statement. Our website is provided and hosted by the University.


Information that we collect from you

We collect information about you:

  • From your usage of the website and any other information you post via our website, e-mail or otherwise send to us.
  • When you provide us with your personal details (e.g. name, contact details, e-mail address etc) when registering with us or submitting an enquiry via the website;
  • When you respond to occasional surveys which we may ask you to complete for research and website testing purposes.

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Use of your information

We use your information:

  • To ensure that our website content is presented in the most effective manner to you and for your computer;
  • For analysis so that we can administer, support and improve and develop the website;
  • To enable us to supply you with the goods, services and information that you have requested;
  • To notify you about changes to our service.

We may contact you by post, telephone or fax as well as by e-mail and SMS. If you change your mind about being contacted in the future by any of these means then please let us know so that we may update our records.

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Disclosure of your information

The University of Ulster recognises the importance of protecting the privacy of all information provided by users of our web site and except as set out in this policy or as required by law, your personal data will not be provided to any third party without your prior written consent.

Your personal information may be disclosed to other businesses within the University, and to reputable third party contractors engaged by the University in order to perform a variety of functions such as processing orders, assisting with promotions or providing technical services for our websites. We require all third parties to fully comply with all applicable UK Data Protection and consumer legislation.

Unless required or permitted to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

The University of Ulster reserves the right to engage with reputable third party contractors who operate outside the European Economic Area (EEA). All personal data / information will be transferred securely using adequate and appropriate protection to ensure compliance with the eight Data Protection Principles.

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Security of payment transactions

Any payment transactions undertaken on our website will be encrypted for your security. Some areas of our website use third-party software facilities for payment transactions such as Realex Payments. Please note that data storage on Realex Payments systems and the communication between Realex Payments and the worldwide banking networks is regularly audited by the banking authorities to ensure a secure transaction environment. This ensures that secure transactional processes we offer via Realex Payments adhere to global security and data protection standards.

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Data Protection

The University of Ulster is committed to protecting the rights of individuals in accordance with the provisions of the Data Protection Act 1998. We are committed to the eight Data Protection Principles contained within the Act. These principles represent best standards of practice with respect to the transmission, retention and disposal of personal data. All staff, students and others who process or use any personal data must comply with these Principles. These state that personal data must:

  1. Be processed fairly and lawfully;
  2. Be obtained only for the purposes specified and shall only be processed for those purposes;
  3. Be adequate, relevant and not excessive for the purpose for which they are processed;
  4. Be accurate and kept up to date;
  5. Be kept for no longer than is necessary;
  6. Be processed in accordance with the rights of data subjects under the 1998 Data Protection Act;
  7. Be protected against unauthorised processing of personal data and against accidental loss or destruction to personal data;
  8. Not be transferred outside the European Economic Area without adequate protection.

Our Data Protection Policy can be downloaded as a PDF.

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Storage of your information

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. You must not share your username and password with anyone.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the website. Ant transmission is at your own risk. Once we have received your information, we will use the strict procedures and security features embedded within our Data Protection Policy to try to protect against unauthorised access.

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IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type. This will be statistical data about users' browsing actions and patterns and will never identify any individual. We use it to inform our decision making with regards to improvements to our website, for system administration, and to report aggregate information to third parties.

We may also place using a cookie file which is stored on the hard drive of your computer for the same reason in order to obtain information about your general internet usage. We use this information to track your movements through the website, to find out how the website and content is being used and to assess its usefulness. Personal information about you is never collected during the tracking process.

For more information on cookies please visit:

We use “Google Analytics”, which is a web analytics service provided by Google, Inc. , to help us analyse how our website is being used. In doing so information about your use of our website, including your IP address, may be transmitted to, and stored by, Google. This information will be subject to Google's Privacy Policy.

We also may use persistent cookies if you have registered with us online. These cookies allow us to make the logging-in process easier and more secure for you. Persistent cookies will also be used to recognise you when you return to our website. We may also use session cookies which hold your data on our website until such time as you logout.

You may refuse to accept cookies by activating the security setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser security setting so that it will refuse cookies, our system will issue cookies automatically when you log on to various parts of our website.

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Security

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.

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Changes to this Privacy Statement

We may amend this statement from time to time. If we make any substantial changes we will notify you by posting a prominent notice on our website.

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Third Party Links

Our website may, from time to time, contain links to the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to third party websites that we may link to.

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Contact us

If you have any queries concerning privacy, your personal information or any questions regarding our use of the information then please contact webmaster@ulster.ac.uk.

 

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Revised: 24 February 2011